Stroller Q & A
Collapsible content
How should I choose a stroller? What should I pay attention to?
When choosing a stroller and referring to different stroller recommendations, safety is absolutely the top priority. All RB strollers have passed rigorous EU safety standard tests, ensuring the safety of your baby when using the stroller, making your baby's journey safer, and giving parents greater peace of mind.
First, you need to confirm your own needs. If it's for daily outings, then choose a lightweight stroller with a comfortable seat and a good recline angle. But if it's for long journeys or use on sandy terrain, then you need to choose a heavier, more stable stroller with large wheels.
Furthermore, parents can pay attention to the features of each stroller. Each stroller comes with different accessories, and additional ones can be purchased, such as mosquito nets, cup holders, toys, and other options. In addition, if parents will be traveling with their child and stroller by plane, then they should choose an airline-certified stroller that can be used in the aircraft cabin, or a foldable stroller that, when folded, meets the dimensions of carry-on luggage and can be taken directly onto the plane, making the journey easy and convenient! Therefore, when browsing stroller recommendations, you can also pay attention to the relevant accessories of the stroller.
RB understands that parents are always indecisive when purchasing a stroller, so we have carefully selected various stroller recommendation articles featuring different brands and performances, allowing parents to see at a glance and carefully understand the unique features of each stroller, thus choosing the most suitable stroller for themselves and their baby.
Can I try out the BB car? What can I do if I have questions?
Parents can visit our stores to experience and learn about the various features of baby strollers firsthand. You can also contact our live customer service team via WhatsApp. Our customer service staff will assist you with information on different strollers and provide recommendations based on your needs.
What precautions should I take when using a baby stroller?
Parents should ensure that the stroller is correctly assembled and used according to the instructions provided in the packaging to avoid unnecessary damage. At the same time, parents should also remember to always monitor their baby in the stroller, checking if the safety harness is fastened and if all accessories are properly installed, so that the baby can travel with greater safety and security.
Will the BB car be maintained?
All strollers sold by RB come with a structural warranty at varying intervals (please note that damage caused by human error is not covered by warranty; please refer to the "Maintenance Instructions" on the website for details). Parents are reminded to inspect your stroller and accessories upon receipt to ensure they are functioning properly. We want your baby to feel safe and comfortable using it.
If you have lost the instruction manual for your stroller, please do not worry. You can find the instructions you need for the stroller through the "Product Instructions" section on our website. You can also contact our live customer service via WhatsApp and we will assist you in resolving any questions you may have about the stroller.
Can I be sure that the stroller I purchased is genuine?
Please rest assured, parents. All the strollers we sell are provided by the brand. The brand number and record are also on the body of the stroller. The stroller will be within the brand's maintenance range.